- מה זאת אומר

Shop Policies

Welcome

♥ Welcome & Greetings ! At Silly Shiny, we really enjoy what we do. As a result, your satisfaction is our main concern. Any special requests, questions, or concerns that you may have please don't hesitate to contact us. We pride ourselves on our ability to accommodate most ideas.

You can reach Silly Shiny @ (718) 414 - 2987
Monday- Saturday 6am and 1pm EST

Everyday find something to celebrate

Sealed with a Kiss. 
Shani Tzach 
Silly Shiny

Payment

♥ We are currently using Paypal as our sole means of payment.
♥ Prices are subject to change.

Shipping

♥ FREE SHIPING - USA and Canada clients- Free shipping, we ship to you with international Fed-ex express 1-3 business days to USA, insured with tracing number.

♥ Other locations- shipping with fed-ex international insured with tracing number 1-3 business days. We charge symbolic shipping fee becasue shipping charge is higher to other locations. shipping take 1-3 business days however in other locations other then USA delivery time may take longer because items maybe delayed in customs. 

♥ All LOCATION CLIENTS 
*** Please note that buyers are responsible for any and all duties including VAT and customs charges that may be incurred.

♥ Some locations we can not ship to. please check with us in advance if you are not sure.

Refunds and Exchanges

♥ Buying from Silly Shiny is 100% safe. 
** if you are not satisfyed you can send us back the jewelery, you can chenge your mind - with in a week from getting the jewelry, if you don't want it, not happy with it- send us back the jewelry, in a good condition, as soon as we get it. we will give you your money back.

♥ Buying from Silly Shiny is ♥ 

1. Safe, 5 -day 100% money-back guarantee!
Put your mind at ease. If you don’t like it, send it back unworn and unaltered for a 100% refund!
2. We only use high quality conflict free diamonds.
3. Free Gift Box and Packing
4. Free fully insured first class 48 hourse express Shipping. 
5. Free Jewelry certificate + evaluation (per your request, when ordering).
6. Silly Shiny is one of Etsy's most trusted sellers. Please see our feedback:https://www.etsy.com/your/shops/SillyShiny/reviews?ref=shop_info

Additional Policies and FAQs

We offer a 6 MONTH WARRANTY. Because of the high cost to insure the shipment of your ring, should an accent stone fall out, or repair become necessary, you won't send the item back to us. Instead, we will send you the appropriate accent gems/diamonds needed for a local jeweler to set. You will send us pictures of the problem, at which time we will determine the fair cost in US Dollars that should be refunded to you for the labor of the repair charged by this local jeweler. This amount will be refunded in US Dollars to you through the method is which you originally paid for the item, which you can use to take your item to a local jeweler of your choice for repair. You will be responsible for the difference in currencies or the difference in price should there be one. We cannot be responsible for damage done to your piece by another jeweler. If you have another jeweler work on the piece in any way (including sizing and cleaning) you void the warranty

ALL CLIENTS: There is no warranty for center stones. If you want your center stone and piece covered against loss, damage, or theft etc, you can insure your piece through your Homeowner's Insurance Policy. If you have another jeweler work on the piece in any way (including sizing and cleaning) you void the warranty. We cannot be responsible for any damage done or problems resulting to the ring by another jeweler. However, if another jeweler damages your piece, and you would like our help with the repair, we are happy to do this for a nominal charge. Warranties apply only to the original buyer of the piece(s).

We reserve the right to make changes to our site, these policies and these Conditions of Use at any time with or without notice. 

PLEASE NOTE: All pieces are created by hand, so no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.

PLEASE INCLUDE the following in "Notes to Seller" during checkout:

♥ A phone number where you can be reached in case when in delivery you are not at the location. 
♥We offer free certificate with every purchase. If you would like us to issue a jewelry certificate for your jewelry please note it us during check out. 

Any questions? Contact us today. we love to answer. 

New Designs Everyday

Sealed with a Kiss. 
Silly Shiny