At Silly Shiny Diamonds, we take pride in crafting each piece with exceptional care and attention to detail. We want you to love your jewelry, and we are happy to assist if you need to make a return or exchange.
Returns & Exchanges
- We accept returns and exchanges.
- Please contact us within 7 days of delivery to request a return or exchange.
- We will provide you with detailed return instructions.
- The item must be returned in its original, unworn condition, with all packaging and documentation.
- Custom and personalized pieces cannot be returned or exchanged as they are made uniquely for you.
Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, cancellations are not possible as production begins promptly.
For any questions or concerns, please reach out to us—we are here to ensure you have the best experience with your jewelry!