Shipping | Returns | Exchanges

Please note that Silly Shiny Diamonds is a small jewelry studio; most pieces are made to order, so please ensure you are satisfied with the jewel you're looking at before purchasing. If you are hesitant and have any questions, please get in touch with us. I'll get back to you right away and ease your mind. I also recommend confirming the appropriate size and gold color of your rings before placing your order online.

Shipping.

I offer free shipping worldwide!

Each piece is individually handmade here in TLV, and as a result, it may take three to five weeks to ship.

If you need a piece by a specific date, please contact me shanie@sillyshiny.com before placing your order, and I will do my best to accommodate your request. 

Pieces are shipped via FedEx or DHL with insurance. 
Once your item is shipped, tracking information will be sent, as a signature is required upon delivery.

For items shipped to the USA valued at over $2,500 USD, clients must fill out a one-time 'Importer identity form' within five days of being contacted by FedEx. 

All items may be subject to import fees, depending on your local laws and customs. Buyers are responsible for all import fees that may occur. 

Silly Shiny Diamonds is not responsible for any shipping delays caused by the shipping carrier. 

Returns & Exchanges

• Made-to-order and custom jewelry: Final sale. No returns or exchanges, except where required by law.
• Ready-to-ship jewelry: Returns accepted within 7 days of delivery, if unworn and in original condition.
• Damaged or incorrect items: Please contact us for assistance.

Your statutory consumer rights remain unaffected. For assistance, please email info@sillyshiny.com before returning an item.